This is what you should pay attention to when you use our manual template for uploading transactions.
November 12, 2026
If there is an error when uploading transactions, this is because the format is no longer correct.
First, it is important that you really use our template. You will find it on a wallet that does not support CSV import, at the "Template" button.
If you open the CSV template with Microsoft Excel, it can also happen that Excel reformats the file according to its own settings. For example, the separator can be changed from a semicolon to a comma. Or, for numbers, a period is used instead of a comma. Or quotation marks are added to the file.
If you want to avoid Excel reformatting the file automatically, you can also simply open the file with any other editor.
Have you checked these points and you still see an error?
Then we need a precise error description. Was there an error message? If, in your opinion, everything should nevertheless be in order with the format, please send us the CSV file via the support chat. We will then check it promptly.