This is the reason, and this is how you can deal with it:
November 12, 2026
You have created a Nexo.io wallet in chain.report and inserted the CSV exports accordingly.
Staking transactions
Have you noticed that the interest you received has been tracked as staking proceeds instead of as outflows?
This is unfortunately due to the export provided by Nexo. The presentation in the CSV for interest and staking proceeds is unfortunately identical. We therefore cannot distinguish which transaction type is present here. We have decided by default on the declaration as a staking transaction, because this is the more frequent use case.
What can you do now? You would now have to edit the individual transactions in the transaction list and set the transaction type to "Fees" and convert the corresponding amount into the negative range.
If there is an update from Nexo on this, we will of course keep you up to date.
Credit card payments
It is possible that individual credit card payments with your Nexo card are not listed as a transaction. In chain.report we instead use the offsetting payment, in which the credit amount in your credit card wallet is offset with a crypto amount. We represent exactly this offset, which can combine several payments, with a Payment transaction.
Have you checked these points and you still see an error in chain.report?
Then we need a precise error description in which the error can be identified on specific transactions or other points. Information would be, for example:
1) Which transaction(s) does it concern? (Date, time, transaction type, token, quantity, ...). If possible, give a single example.
2) Where do you see an error?
3) Can a screenshot illustrate this?
4) Is there a matching CSV file? Then please upload this as well.
If you have been able to identify errors this clearly, please send us the data via the support chat on the website.
If you cannot clearly identify the error or its cause:
Example: The tax burden is too high, but you do not know exactly why?
Example: You cannot resolve warnings?
Example: There are balance discrepancies in the wallets.
Please understand here that we cannot take on a portfolio analysis for non-professional users here in order to look for potential errors. This option exists for the Professional package. A good starting point here would be our FAQ - there you will find answers to these three points and to most other questions.