All calculations and displays have been disabled for this reason. This is what you need to know now
November 12, 2026
The following message is displayed when a capacity limit has been exceeded for you:
Too many transactions: Your chain.report has been limited because of too many price queries, and all calculations have been paused. This restriction primarily affects free accounts. If you have purchased a tax package, please contact chain.report support.
Because of the volume of transactions you have entered, price queries at CoinMarketCap / CoinGecko are required in chain.report. The number of these price queries is limited for free (non-paid) accounts. In this way, we prevent attacks on our system on the one hand, but we also minimize considerable costs.
The capacity restriction has the following effects
All price queries have been disabled in your account. As a result, balances, statistics, and tax results are no longer displayed. You can still add further wallets and also synchronize APIs, but in this state you will not be able to see any balances or evaluations.
Account upgrade
The capacity restriction is lifted as soon as you have purchased a tax package. If a restriction continues to occur, please contact our support team via the integrated chat.
You will also find an explanatory video here that explains the capacity restriction in detail: